SoftGamings offers CRM services for B2B partners to improve customer relationship, drive customer loyalty and long-term engagement. Our advanced CRM system allows you to segment player levels, identify and measure casino player development opportunities, store player contacts and view communication history.
You can assign managers to a particular player and set up the next contact date. The supervisors can view the contact history of a particular client manager and see how many overdue contacts the client manager has.
Integration with other CRM systems, like SugarCRM or any other is also possible.