Zimpler Casino Payment Solutions


Zimpler, founded in 2012 in Stockholm, Sweden, has established itself as an influential player in the realm of online payment solutions, particularly for the gambling industry. The company started out as a streamlined mobile payment method and has grown to become one of the largest account-to-account (A2A) payment solutions.

Due to its focus on user-friendliness, security, and responsible gambling, Zimpler quickly caught the attention of casino operators across Europe. By 2014, the company had already integrated its services with a wide range of online casinos, carving out a niche for itself amidst the crowded marketplace of digital payment solutions.

Zimpler logo
In 2016, Zimpler successfully obtained its payment institution license from the Swedish Financial Supervisory Authority, which boosted its credibility among casino operators and consumers further. The following year, Zimpler expanded its operations into Germany and Finland, showcasing its capacity for international growth.

Another crucial development in Zimpler’s history was the launch of Zimpler GO in 2019. This innovative feature enabled seamless Pay N Play functionality, thereby significantly enhancing the user experience for casino players. The Zimpler Budget, a tool promoting responsible gambling by allowing players to set their own deposit limits, was introduced that same year.

By the close of the decade, Zimpler had firmly established itself as a reliable, secure, and user-centric payment provider, offering operators a reliable solution that would allow them to enhance player acquisition and retention. In 2023, Zimpler launched a cross-border payment system in euros through SEPA (Single Euro Payments Area), without additional fees or complex administrative work, and Paylink, a solution that enables faster and smoother invoice payments.

Pros and Cons

Zimpler offers plenty of advantages to casino players and operators alike, but there are also certain areas in which improvements are needed. Let’s take a look at both.


  • Licensed payment processor
  • Responsible gambling tools
  • Great UI and UX features
  • Easy to integrate


  • Subject to payment blocking by the Swedish Gambling Authority (SGA)
  • Fees

How to use Zimpler in Online Casinos

The integration of Zimpler into any online gambling platform is made possible via SoftGamings’ unified API system. The entire procedure takes less than two weeks to complete. Once the system is up and running, it will allow users to complete deposits and withdrawals directly from their cards or bank accounts.

Here’s how to use Zimpler in online casinos:

  1. Locate Zimpler under Cashier/Banking in your account.
  2. Input the amount of the deposit.
  3. When redirected to Zimpler’s payment gateway, enter your phone number and the one-time 4-digit code you will receive via SMS.
  4. Choose to pay with a card, bill, or directly through your bank account.
  5. Confirm the transaction.
This process applies for withdrawals, as well, and the funds will be sent to the same bank account within 2–5 business days.


Zimpler has a dominant presence in the Nordic countries, which comes as no surprise, considering it’s a Swedish FinTech company. However, the company has recently launched a cross-border payment system in SEPA (Single Euro Payments Area), with plans to enter Latin American markets.

Payment Methods

With Zimpler, casino players can choose to pay with their credit/debit cards or directly through their bank accounts. The payment method works as a middleman between the casinos and players’ bank accounts.

Customer Support

Users can contact Zimpler by sending an email to support@zimpler.com. They will receive a reply within 24 hours. Typically, the responses are provided in English, but translations of the team’s replies are available as well.


Zimpler relies on state-of-the-art encryption methods and firewalls to protect every transaction. What’s more, since this payment solution represents the link between casinos and players, the operators won’t get access to players’ banking details, which provides an additional layer of security.


Zimpler is licensed under the supervision of the Swedish Financial Supervisory Authority (Finansinspektionen) and offers payment services in accordance with the Swedish Payment Services Act (2010:751) and Directive (EU) 2015/2366 on payment services (PSD2), which gives it access to the EU/EEA market.


How secure is Zimpler as a payment method for our casino?

Zimpler has earned its reputation for providing a secure and reliable payment solution. The company utilises advanced encryption technologies to ensure data protection and secure transactions.

Is Zimpler a licensed payment provider?

Yes, Zimpler is fully licensed as a payment institution by the Swedish Financial Supervisory Authority. This licensing ensures that Zimpler adheres to rigorous regulations, which makes it a safe and trustworthy choice for your casino platform.

Why should you integrate Zimpler into your casino platform?

Integrating Zimpler through SoftGamings offers multiple benefits. Firstly, it enhances user experience with its simple and efficient payment process. Secondly, it supports responsible gambling with the Zimpler Budget tool, allowing players to set their deposit limits. Moreover, Zimpler’s Pay N Play feature, Zimpler GO, enables seamless gaming, which can significantly enhance player retention. Lastly, Zimpler’s strong presence in various European markets can broaden your casino’s customer base.

What kind of customer support does Zimpler provide?

Zimpler prides itself on its dedicated customer support. They provide round-the-clock service, which can resolve any issues or queries promptly, thus ensuring a smooth and seamless experience for the end users. This strong support system ultimately contributes to a better overall gaming experience for your players.