Neosurf Casino Payment Solutions


Neosurf, established in 2004, has become a popular choice for casino operators due to its security, adaptability, and user-friendly nature.

Initially a simple prepaid card system, Neosurf has expanded its reach over the years, becoming a preferred payment option for numerous casino operators and players globally. Continually adapting to the industry’s dynamic demands, Neosurf has developed new features and services, including Neosurf Classic, Neosurf Vouchers, and the Neosurf Mastercard.

Neosurf logo
The development of myNeosurf eWallet has brought about additional perks to its users, including higher limits and the ability to load your account using a variety of other payment options, including cryptocurrency.

A crucial milestone in Neosurf’s history has been obtaining the Electronic Money Institution (EMI) license, which allows the company to operate across various jurisdictions, ensuring compliance and security. This accomplishment, among others, highlights Neosurf’s dedication to maintaining the highest standards in the iGaming industry.

In addition to the anonymity it provides to players, Neosurf uses 128-bit Secure Socket Layer (SSL) encryption to protect user data and transactions.

Pros and Cons

Here are Neosurf’s primary advantages and disadvantages:


  • Instant deposits
  • Anonymity
  • Safety
  • Spending control
  • Availability of bonuses


  • Withdrawals not supported
  • Fees

How to Use Neosurf in Online Casinos

Neosurf is a prepaid payment method based on vouchers that players purchase and then use to make casino deposits. Here’s the entire procedure in a nutshell.
  1. Purchase a Neosurf voucher: Find a local Neosurf retailer or buy a voucher online from authorised retailers. The vouchers are available in various denominations, ranging from €10 to €100 — the amounts vary depending on the location and currency.
  2. Locate the casino’s payment page: Sign in to your preferred online casino and navigate to the payment or cashier section.
  3. Select Neosurf as a deposit method: Choose Neosurf from the list of available payment options.
  4. Enter the voucher code: Input the 10-digit Neosurf voucher code found on the purchased card.
  5. Specify the deposit amount: Determine the amount you wish to deposit, keeping in mind the voucher’s limit and the casino’s minimum deposit requirements.
  6. Confirm the transaction: Verify the details and confirm the transaction. The funds will be instantly transferred to your casino account.
Neosurf casinos do not normally charge any fees for processing the payment. However, there is a fee that accompanies the voucher purchase.


Neosurf is available in over 50 countries globally. The company holds the biggest market share in France, Canada, Belgium, and Spain.

Payment Methods

You can purchase Neosurf vouchers from an official retailer using any method they accept. In terms of myNeosurf account and topping up your balance online, the company will process payments made via eWallets, prepaid methods, credit cards, and even cryptocurrency.

Customer Support

Neosurf runs a dedicated customer support service users can contact through an online form available on the official website. There is also a detailed FAQ section where you can get access to a wealth of information.


Each Neosurf voucher contains a unique 10-digit PIN code that customers use to make a payment. The payment gateway is protected by the latest SSL encryption and firewalls, which ensure that data cannot be accessed by third parties. Players are encouraged to keep their Neosurf PIN codes a secret and never email or share them with others.


Neosurf operates under the license issued by FIN-FSA (Finnish Financial Supervisory Authority). Furthermore, the company abides by all the anti-money laundering and Know-Your-Customer (KYC) policies imposed by the laws of the European Union and global financial regulators.


How secure is Neosurf for online casino transactions?

Neosurf provides a secure payment solution by allowing users to make transactions without revealing personal or financial information, thus ensuring data privacy and reducing the risk of fraud.

What licenses and regulations govern Neosurf?

Neosurf holds an Electronic Money Institution (EMI) license and a license issued by FIN-FSA (Finnish Financial Supervisory Authority), guaranteeing compliance with regulatory requirements and adherence to strict security standards across various jurisdictions.

Can users withdraw casino winnings using Neosurf?

Sadly, the casino withdrawal option is not possible while using Neosurf.

Are there any currency restrictions when using Neosurf?

Neosurf supports multiple currencies, allowing users to make transactions according to their preferences. However, conversion fees may apply when purchasing a voucher in a different currency.